Quality Policy
Stubbs Removers Ltd is committed to supplying furniture removal and storage services for both private, commercial customers and military personnel, and contract furniture distribution to its Customers requirements in a consistent, reliable and efficient manner and to their best advantage. The furniture removal service and storage service provided to private customer’s meets the requirements of BS EN 12522:1998.
Stubbs Removers Ltd believes in the concept of Customer and Company working together and using the comments obtained for continual improvements in quality and efficiency.
In order to ensure that all work is of the required quality of service to Customers, the policy of the company involves all employees and the objectives will be communicated as widely as possible. Practical assistance and training for removals will be given, where necessary, to ensure that knowledge and experience is acquired for the successful implementation of this policy.
The company seeks to achieve the above aims by maintaining an effectively managed Quality Assurance System that complies with the requirements of:
-
BS EN ISO 9001:2000.
This system is defined in the Quality Manual and Quality Procedures.
Stubbs International Movers Ltd was founded in 1934 and acquired by its present Chief Executive in 1974.
Stubbs International Movers undertake national and international removals, storage and the packing and shipping of household and personal effects.
Inland Removals and Storage and Furniture Removal
The Company actively sells this service to the general public and corporate market. Contracts are held for many corporate accounts, which are monitored for satisfactory performance, and receive its income directly from the corporate client. Work for the general public categorised as one off.
Packing and Shipping of Household and Personal Effects
The Company sells this service principally to the general public and specific corporate accounts. In both instances, income is received either from the general public or from corporate accounts on precise terms.
The Company operates from Lytham St Annes employing staff who are responsible to line managers.
The Board is currently made up of Chief Executive/Managing Director, Financial Director and Sales Director.
The Company presently operates a fleet of removal vehicles and has over 35,000 square feet of warehousing space.